Travel Bag for Vista & Cruz
Pairs well with
The UPPAbaby Travel Bag protects your pram so you can travel with ease and can be used for any Vista, Vista V2, Vista V3, Cruz & Cruz V2 models. By registering your gear and UPPAbaby Travel Bag, our TravelSafe program covers any damage incurred to your pram during air travel.
- Fits stroller frame and Toddler Seat or pram frame and Bassinet
- Exposed wheels for easy rolling
- Convenient inner wheel bag contains pram wheels
- Padded bumper bar pocket
- Front luggage tag pocket
- Durable, luggage grade fabric
- Includes TravelSafe Program
Travel Bag for Vista & Cruz
If your enquiry pertains to spare parts or warranty issues, please lodge a ticket with our dedicated customer service team at help.uppababy.com.au
This will ensure your request is expedited, allowing our support team to provide you with a prompt and efficient response.
For all other questions or concerns, feel free to reach out to us directly through our contact form. We are committed to offering you the highest level of service and support for your UPPAbaby products.
-
Shipping Information
Coolkidz Australia
237 Frankston Dandenong Road
Dandenong South, Victoria 3175
Office Hours: 9am - 5pm (Monday to Friday)
Warehouse Hours: 7am - 3pm (Monday to Friday)
Showroom Hours: CLOSED FOR RELOCATION -
Customer Support
1300 722 302
Office Hours: 9am - 5pm (Monday to Friday)
Email Us via our contact page -
Spare Parts or Warranty Issues
Please lodge a ticket with our dedicated customer service team at help.uppababy.com.au
Travel More - Worry Less
1) Get Your Gear
With the purchase of an UPPAbaby Travel Bag, you qualify for our TravelSafe Program.
2) Prepare and Pack
Simply register before departure, and any damages during air travel are fully covered.
3) TravelSafe
Gate check your gear without fear! We have you
covered all day, every day
FAQs
Didn’t find your answer? Don't hesitate to contact us.
How does the TravelSafe Program Work?
Our TravelSafe Program guarantees your UPPAbaby gear during air travel! Wherever your travels may take you and your family, UPPAbaby has you covered. With our TravelSafe Program, you can gate check your gear without worry.
Simply register both your gear and your Travel Bag before your departure, and any damage incurred during air travel is fully covered by UPPAbaby, under the terms of your original warranty.
Prior to your departure, register both your gear and Travel Bag online. Your Travel Bag Serial Number is located on a TravelSafe label inside the bag. Once this is complete, your gear is enrolled in our TravelSafe Program during the life of your original warranty.
What happens if my gear is damaged during air travel?
Make a claim by contacting our support desk within 14 days of your return and provide all of the following:
1. Name, Address & Pictures of the Serial Numbers of both gear and Travel Bag
2. Pictures of damage to gear
3. Proof of travel with departure and return dates. Accepted documents include a boarding pass, baggage ticket, or flight confirmation.
4. Original proof of purchase for both Pram & Travel Bag in your name
Regulations
For Strollers, Playard, RumbleSeat or Bassinet accessories, the TravelSafe Program covers you within 4 years of your gear purchase (3 years under the original product warranty + an additional 1 year). The additional year is only valid for damage caused to your gear in the Travel Bag during air travel.
**YOUR WARRANTY IS ONLY VALID IN COUNTRY OF PURCHASE****
WE ONLY SHIP TO AUSTRALIA AS PER THE GUIDELINES - IF YOU WOULD LIKE PARTS SHIPPED OVERSEAS YOU WILL NEED TO COVER THE COSTS**